The Big Apple is known for its hustle and bustle, diverse experiences, and opportunity. Retail, especially the luxury market, thrives by keeping up with the action and momentum of the city. As one of the world’s prime shopping destinations, brands are focusing on unique experiences and community-centered spaces to attract customers. In today’s dynamic landscape of luxury retail, where every detail counts and client expectations are paramount, Team Henderson understands that great design starts with the right team. With diverse experience that mirrors that of the city, our team continues to grow, introducing new perspectives at every turn. Drew Miller, our latest luxury practice project director, uses his extensive architectural background to help inform not just how a space is structured, but why. With a focus on expanding our luxury retail presence in the northeast, perspectives are power. As we continue to strengthen relationships and grow our partnerships within the region, Drew will be at the forefront of our team and the industry.

Amplifying Connections: Beyond Engineering

As a national firm, Henderson is present in regional markets across the country, including in the heart of NYC and right next door in Philly. Having boots on the ground, in the streets, and shopping in your stores gives us a deeper understanding that transcends traditional engineering roles. This perspective allows us to integrate the client’s vision into every facet of a project, ensuring they help you reach strategic and sustainability goals while enhancing the customer experience. With that in mind, having team members like Drew in the city working with you side by side is critical to ensuring that we’re aligned at all stages of the project, from conception to opening, and keeping up with market demands.

Bridging the Gap: Understanding and Innovation

Team Henderson is uniquely positioned to bridge the gap between client visions and operational needs. Our leadership understands the growth pressures that luxury brands face such as rising costs, evolving consumer expectations, and the need for sustainability. With Drew at the helm of the lux experience in New York, he possesses a rare ability to translate complex ideas into actionable strategies, making him a valuable partner for clients looking to innovate and adapt in a competitive market. His approachability and thoughtful leadership have proven that when it comes to collaboration, he puts clients at ease when seeking strategic guidance. Whether ideating new concepts or refining existing strategies, Henderson is not just an engineering firm, but a strategic ally invested in the success of our clients.

Building Relationships: Driving Success Together

By fostering collaboration among teams and partners, we aim to refine project delivery and enhance the client experience in a way that impacts the end user, making Henderson a preferred choice in the competitive and ever-changing New York City retail market – or so we’re told. Fostering collaboration goes beyond tactical efforts. Strengthening and building relationships internally and externally allow us to deliver projects efficiently, helping you go to market ahead of the competition. Drew’s arrival marks a new chapter for Henderson, where innovation meets client-centric service in the luxury retail sector.

Success goes beyond designing and building spaces—it’s about creating lasting value and supporting brands at every stage. Henderson is committed to ensuring long-term operational efficiency, assisting with modifications as brands evolve, and aligning project decisions with business goals while having the right team in place.